The 7 Best Pipedrive Alternatives to Upgrade Your Sales Game

Pipedrive has been a salesperson-focused CRM tool for a decade now, and like any other software, it has some limitations. As we live in a fast-phased era, many CRM tools are available in the market that can replace Pipedrive with their unique features.

Consequently, looking for an alternative is logical if you dislike any aspect of Pipedrive.

In this blog post, we will deep dive into the top seven best Pipedrive alternatives explaining their capabilities so that you can pick the perfect CRM tool and fill the gaps that Pipedrive couldn’t fill.

Top 7 Pipedrive Alternatives to Manage Your CRM Activities Effectively

You will find tons of CRM tools. Still, not all are good for Pipedrive replacement because Pipedrive itself is a robust CRM tool! So, we researched and selected the following 7 CRM tools for you:

1. HubSpot CRM- The Best Free Pipedrive Alternative

HubSpot is a robust software ecosystem for sales (CRM), marketing, CMS, helpdesk, and data management solutions. The company was founded in 2006 by Brian Halligan and Dharmesh Shah to help businesses attract, engage, and delight their customers.

HubSpot is known for its intuitive interface, robust automation capabilities, and seamless integration with its other platforms. Over 167,000 customers use HubSpot, including well-known companies like Discord, Yamaha, and SoundCloud.

HubSpot CRM Pricing Plans

HubSpot CRM does not come with a free trial. Instead, it offers a free plan with limited features. And the paid plans range from $45 to $1200 per month (billed annually)!

Similarities of Pipedrive and HubSpot CRM software

Both Pipedrive and HubSpot offer-

Why Choose HubSpot CRM Over Pipedrive?

All-in-One Business Solution:

HubSpot offers a full suite of tools for marketing, CRM, customer service, CMS, and advanced data management, while Pipedrive primarily focuses on sales and marketing. As HubSpot features all these tools, you don’t need to get out of the HubSpot ecosystem in most cases!

For instance, with HubSpot’s CRM tool (Sales Hub), you will find advanced tools for contact management, lead generation, and customer engagement, with powerful automation and analytical capabilities!

And if you connect your HubSpot CRM with the Marketing Hub, you will get access to advanced features like Social media marketing, video hosting and management, blog, and SEO features.

More Advanced Sales and Marketing Automation Features:

HubSpot CRM offers robust marketing automation features, including lead nurturing, email marketing, and pipeline management.

On the other hand, Pipedrive is focused more on sales automation, with features like pipeline management, and has an email automation tool. Still, Pipedrive’s email automation tool is not as powerful as HubSpot.

Besides these, to let you communicate with your customers effectively, HubSpot offers a built-in phone call app to make, record, and route calls in your CRM.

Its AI-Powered conversation intelligence will automatically capture call details to unlock opportunities with predictive insights. On the other hand, Pipedrive has no built-in phone app yet!

The Ultimate Free Plan on Earth:

HubSpot offers nearly 70+ free tools under its marketing, sales, service, CMS, and operation hub. Though not all the free tools are adequate for advanced marketing and sales tasks, it is worth mentioning if you can connect them.

For instance, with its Sales Hub, you get a basic CRM with contact management, deal pipeline, and meeting scheduling tools. And connecting it with the marketing hub, you get tools for landing pages, email marketing campaigns, and others.

However, Pipedrive does not have a free plan! It just offers you a 14-day free trial.

Why Would Pipedrive be a Good Choice over HubSpot?

Flexible Pricing:

Pipedrive’s pricing is more affordable than HubSpot’s, especially for small businesses. For instance, while HubSpot’s starter plan starts at $45, Pipedrive begins at $9.90 and offers its Advanced plan at $19.90 and even the Professional plan at $39.90 per month per user.

On the other hand, HubSpot’s free plan is only suitable for primary use cases, so if you need something more than that, the paid plan is expensive compared with Pipedrive’s Professional plan!

Focused on Sales Management

Instead of focusing on many products and features, Pipedrive concentrates solely on enhancing its sales and marketing features. So, with time, the platform is getting better. And now Pipedrive features a “Project Manage Tool” to help the sales team handle sales projects efficiently.

Verdict:

If you need a basic CRM tool for free, you can go with HubSpot, and if you want some advanced CRM features at a reasonable price, go with Pipedrive.

2. Zoho CRM- The Best Pipedrive Alternative at Reasonable Pricing

Zoho CRM is a high-selling product of Zoho Corporation. The company was co-founded by Sridhar Vembu and Tony Thomas in 1996 to revolutionize the SAAS industry and build meaningful relationships with customers.

With over 80 million users worldwide, Zoho has become a favored choice for growing and large businesses via many feature upgrades and improvements since its beginning. Some notable companies that use Zoho’s tools include Suzuki, Netflix, Amazon, and KPMG.

Zoho CRM Pricing

Zoho CRM offers a 15-day free trial, and its paid plans range from $14 to $52 per user per month, billed annually.

Similarities of Pipedrive and Zoho CRM System

Like Pipedrive, Zoho CRM features:

Why Choose Zoho CRM over Pipedrive?

Robust Sales and Marketing Automation Features:

Zoho offers more profound automation capabilities with its advanced plans.

For instance, Zoho provides a built-in “Journey Orchestration” feature that allows you to build robust email marketing campaigns with an intuitive visual editor and engage with customers based on their behavior.

On the other hand, Pipedrive also has email automation tools, but it is not robust as Zoho’s as it is still in its beta phase!

At the same time, Zoho is not just a CRM. It’s a complete business software solution ranging from CRM to helpdesk, accounting to workspace management.

So, if your CRM activities need to integrate with other tools, you can seamlessly integrate with Zoho’s platforms, saving you money and giving you a hassle-free experience!

Highly Customizable:

Pipedrive also allows you to customize your CRM tool as you need, but Zoho takes it to the next level!

With Zoho, you get a dedicated feature called “Zoho Canvas,” even with the standard plan, which comes with a drag-and-drop designer that allows you to redesign every page of the CRM tool as you love.

Sounds unbelievable. But with Zoho CRM, you can decide where you need all the buttons, fields, lists, and texts! You can redesign how the icons look, a game-changing feature in the CRM industry!

A Cost-Effective Solution:

Though Pipedrive comes at a lower price tag, Zoho CRM’s pricing is more affordable than Pipedrive’s.

For instance, Pipedrive does not offer pre-built email templates, email customization, email tracking, meeting scheduling, social media integration, and workflow automation features with its Essential plan ($9.90)!

But Zoho CRM offers more than that at $14, which is more reasonable. Not just with the basic plan, Zoho’s Professional and Enterprise plans are also feature enriched than Pipedrive’s.

Why Would Pipedrive be a Good Choice over Zoho CRM?

Comes at a Cheaper Starting Price:

While Zoho CRM offers comprehensive features, it may still seem expensive to an end user! So, as Pipedrive offers its Enterprise plan at $9.90 (billed annually), which is cheaper than Zoho’s standard plan, Pipedrive gives a team a less expensive start!

Ease of Use:

Pipedrive has a user-friendly interface that is easy to navigate, making it an ideal choice for small businesses and sales teams without much experience with CRM software.

On the other hand, Zoho CRM can be more complex with many advanced features, and some users may require a few days of training to use it effectively.

Verdict:

Zoho CRM would be better for growing businesses needing a cost-effective all-in-one CRM solution beyond sales and marketing.

On the other hand, Pipedrive would be the better option for small businesses needing a simple sales management tool at a lower price with a user-friendly interface.

3. Freshworks’ Freshsales- An AI-Powered Alternative to Pipedrive

Freshsales is a part of Freshworks, a CRM software invented for businesses to help them manage their sales, marketing, and customer support operations. Besides CRM, Freshsales offer a helpdesk, live chat, IT service management, and a marketing system.

The platform was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy with a dream to pioneer the SAAS industry!

More than 50,000 businesses worldwide use Freshworks products, including notable names like Dyson, Blue Nile, Pharmeasy, MTR, and others.

Freshsales Pricing

Freshsales offers a 21-day free trial for three different pricing plans: Growth, Pro, and Enterprise, which range from $15 to $69 per user per month (billed annually).

Now Freshsales is offering its Growth plan for up to three users for free!

Like Pipedrive CRM, Freshsales offers:

Why Choose Freshsales Over Pipedrive CRM?

A Powerful AI-based CRM:

Freshsales offers an AI model called “Freddy AI,” which can help you in your lead generation and qualification, providing quick customer support via chatbot and powerful insights from your data.

Forget the manual lead qualification process with a high chance of losing data. With “Freddy AI,” you will get measurable scores for all your contacts based on their data, showing you the likelihood of converting them.

On the other hand, its AI-based chatbot will help your website visitors with helpful information when your agents are away. Similarly, AI can analyze your customer data and give you actionable insights into the next steps.

Enhanced Communication:

Besides email, Freshsales offers an advanced Phone and SMS app (built-in) that allows you to communicate with your prospects from your CRM tool. And the cool thing is, you don’t have to pay extra for the features.

Call recording, call masking, call routing, voicemail, parallel calling, advanced call queues, and much more is available. At the same time, its built-in SMS and social media integration makes it a powerful competitor of Pipedrive.

Affordable Pricing:

Freshsales provides many advanced tools with its starter plan ($15)! For instance, with Pipedrive’s Essential plan ($9.90), you will not get features like Website Tracking, live chat, phone call app AI-powered Analytics, SMS integration, and more, which are available with Freshsales and makes it more affordable!

Why Would Pipedrive be a Better Choice than Freshsales?

Intuitive and User-Friendly Interface:

Pipedrive CRM has a simple and intuitive interface that is easy to navigate, making it an ideal choice for users new to CRM software. Freshsales, on the other hand, has a slightly steeper learning curve.

Sales Pipeline and Project Management:

Pipedrive has an intuitive visual sales pipeline dashboard and a project management tool that allows you to see where each deal is in the sales process, which can help your sales team prioritize sales activities.

Freshsales also has a sales pipeline feature, which may not be as intuitive as Pipedrive’s.

Verdict:

If you’re looking for a complete CRM solution that’s easy to use, affordable, and offers powerful AI-powered features, Freshsales may be the right choice.

However, if you require an easy-to-use CRM with decent sales management features and less onboarding cost, Pipedrive would be a better fit.

4. Salesmate- A Comprehensive Pipedrive Alternative for Enhanced Customer Engagement

Salesmate CRM is a product of RapidOps, Inc., led by Samir Motwani, and launched in 2016. It’s a platform that markets itself as an affordable sales CRM app for effective customer relationship management.

With a range of sales and pipeline automation tools, Salesmate has now grown to serve over 5,000 customers in more than 70 countries. Some companies that use Salesmate are Sony Music, A to Z Connect, kissflow, and others.

Salesmate CRM Pricing

Salesmate CRM offers a 15-day free trial, and after the free trial, paid plans range from $12 to $40 per user per month (billed annually).

Similarities of Pipedrive and Salesmate CRM software

Both Pipedrive and Salesmate CRM offer:

Why Choose Salesmate CRM over Pipedrive?

Advanced Sales Automation Features:

Salesmate CRM offers advanced sales and marketing automation features that enable organizations to streamline their sales processes and workflows. These features include more advanced email automation, SMS marketing, and lead generation capabilities.

Salesmate also can automate tasks and reminders to team members. Though all the features are available in Pipedrive, Salesmate’s advanced email marketing sequences give it an edge.

Enhanced communication with Integrated Phone & sms System:

Besides email, Salesmate features an advanced phone system (built-in) that allows you to make and receive calls in 80+ countries directly from within the CRM.

It features most of all advanced phone features like call management, call tracking, call routing, voicemails, and call scheduling with a power dialer at a reasonable cost!

You can also use this phone system for your internal team collaboration as well! On the other hand, it also allows you to send bulk SMS with a text scheduling feature to your prospects, ensuring better communication.

Flexible Pricing Compared to Pipedrive:

Salesmate offers more tools at a lower cost! For instance, with Salesmete’s Starter plan ($12), you get email templates, email tracking, and a built-in phone feature, which are unavailable in Pipedrive’s Essential plan ($9.90).

And with Salesmate’s Growth plan ($24), you get almost every advanced feature, again a win against Pipedrive’s Advanced plan ($19.90).

Why Would Pipedrive be a Good Choice over Salesmate CRM?

Easy-to-Use Interface:

Pipedrive is known for its visually appealing, customizable, and easy-to-use interface. Salesmeate is also easy to use, but its UI is not as intuitive as Pipedrive, so getting used to the platform may take longer.

Focused on Sales Project Management:

Along with a sales pipeline dashboard, Pipedrive has an intuitive project management tool (paid) and Smart Docs built-in, which can give sales teams an edge in managing their projects.

You can also access these features with Salesmate; the third-party integrations may cost more!

Verdict:

Salesmate CRM is a strong choice for businesses that require a built-in phone system, decent sales, and marketing automation features at a flexible pricing model.

However, Pipedrive may be a better choice for businesses that need a more easy-to-use CRM emphasizing sales pipeline management.

5. Insightly- A Comprehensive and Affordable CRM Solution

Insightly is a cloud-based SAAS company that provides various tools for sales, marketing, and helpdesk solutions for multiple industries, including manufacturing, healthcare, financial services, and non-profit organizations.

The platform was founded in 2009 by Anthony Smith, and now its CRM tool has become trusted by over 1.5 million users worldwide for offering practical sales and marketing tools.

Some leading companies that use Insightly are We Got POP, The Waite Company, Vitajoy, UK Local TV, and others.

Insightly Pricing

Insightly offers three types of pricing plans! You get a free plan for up to two users with limited features; the paid plans range from $29 to $99 per month, billed annually. And you get a 14-day free trial for its paid plans.

Similarities of Insightly and Pipedrive CRM

Both Insightly and Pipedrive offer:

Why Choose Insightly CRM Over Pipedrive?

Comprehensive Sales Project Management:

Insightly offers a comprehensive set of sales project management tools that allow you to manage projects directly within the CRM. Though Pipedrive provides a project management tool now, it still needs improvements and does not come within the Essential plan.

On the other hand, you get a task management tool with Insightly’s starting plan that will help you create tasks, assign them to your sales team members, set deadlines, and track progress all from one place.

Robust Email Automation Capabilities:

Insightly offers more robust marketing automation capabilities compared to Pipedrive. Insightly’s built-in email templates are visually appealing, and the email automation tool is more potent, whereas Pipedrive’s email automation tool is in its beta phase.

Advanced Analytical Capabilities:

Insightly’s reporting capabilities are the most advanced in the CRM market and make Insightly unique. You can create custom reports using various criteria, including lead source, deal stage, and contact type.

You can also visualize your data with charts and graphs, which can help sales teams quickly identify trends and patterns.

Why Would Pipedrive be a Good Choice over Insightly?

Cost-Efficient Solution:

Pipedrive’s onboarding cost is less than Insightly’s. When Insightly starts at $29/per user/month, Pipedrive begins at $9.90, and even its advanced plan comes at 19.90, which can be ideal for small businesses.

Much Stable and Intuitive UI:

Pipedrive is appreciated for its user-friendly interface, and the platform is designed to simplify the sales process. On the other hand, though Insightly’s UI is also visually appealing, the interface seems buggy in day-to-day use cases.

Verdict:

Insightly is better if you need a more comprehensive CRM solution with advanced marketing automation, project management, and analytical features.

On the other hand, if you need a simple CRM solution that is easy to use and comes at an affordable price, Pipedrive is an excellent option.

6. vCita- The Ultimate Pipedrive Alternative for Payment Processing

vCita is a cloud-based CRM solution founded in 2010 by Itzik Levy and Eran Utmazgin. The platform is a powerful Pipedrive alternative with robust features like customer management, appointment scheduling, automation, and invoicing capabilities.

100,000+ small and large businesses have chosen vCita as their daily customer relationship management tool worldwide.

vCita CRM Pricing

vCita CRM offers a 14-day free trial, and its paid plans range from $24 to $83 per month, billed annually.

Similarities of Pipedrive and vCita CRM

Both Pipedrive and vCita CRM offer:

Why Choose vCita CRM over Pipedrive?

Advanced Appointment Scheduling:

vCita CRM offers a powerful appointment scheduling tool that lets you set up an online appointment scheduling tool on your website or social media page. No website? You can use vCita’s landing page to secure scheduling.

It also offers you an intuitive dashboard from where you can manage your meeting dates and tasks! And with built-in Zoom integration, you can quickly meet with your clients.

Built-in Invoicing and Payment Processing:

The key selling point of vCita CRM is that it offers a built-in invoicing and payment processing feature that enables you to send invoices and receive payments directly from various debit and credit cards and electronic payments through Paypal, Stripe, Square, & Venmo.

Pipedrive also has these features via integrations, but as vCita offers a native system, it will charge less!

Powerful Automation Features:

vCita CRM offers powerful automation capabilities to help businesses save time and increase productivity. For example, vCita CRM can automatically send appointment reminders to clients, send follow-up emails after meetings, and even generate invoices and receipts automatically.

In addition, its powerful email and SEM marketing campaigns with sales process automation make it even more powerful.

Why Would Pipedrive be a Good Choice over vCita CRM?

Offers More Integrations:

vCita has native tools for advanced lead generation, payment processing, and others. It also offers Zapier integration but only with its advanced plans!

However, Pipedrive wins in offering 300+ third-party integration, which can help businesses further streamline their sales processes.

Offer Better Analytics and Reporting at Lower Prices:

Pipedrive offers more advanced analytics and reporting features than vCita CRM at a lower price. When vCita starts at $29 per month, Pipedrive begins at $9.90, and its advanced plan comes at $19.90, including advanced analytics and reporting.

Verdict:

vCita CRM would be better for financial and sales teams that need a CRM system with more efficient sales management, marketing, and payment capacities.

On the other hand, Pipedrive is solely focused on sales management and automation so it would be ideal for small businesses looking for an affordable CRM solution.

7. Monday.com- A Comprehensive Sales Management Tool

Monday.com is a cloud-based work operating system offering an all-in-one solution for different industries’ project management, marketing, and CRM. The SAAS giant was co-founded in 2012 by Eran Kampf, Eran Zinman, and Roy Mann to build a comprehensive work environment.

And currently, over 152000 users are utilizing their Monday’s work OS for diverse sales and marketing project purposes! Though Monday is more popular for its project management tool, we selected it as a Pipedrive alternative because it has a CRM system at its core!

Monday.com CRM Pricing

Monday.com CRM provides a free plan and a 14-day free trial for its paid plans ranging from $10 to $24 per month/per user (billed annually).

Similarities between Monday CRM and Pipedrive

Both Monday.com CRM and Pipedrive offer:

Why Choose Monday CRM Over Pipedrive?

Versatile Team Collaboration:

Monday.com CRM offers advanced team collaboration features like real-time messaging, file sharing, and task assignment to enable your team members to collaborate and communicate effectively.

It provides 5 to 1000 GB of data storage (time and storage limit vary based on plans), which helps you share files with your teams and clients without needing third-party apps!

On the other hand, it offers a built-in team inbox, which allows you to see all the team’s conversations in one shared place!

Pre-built templates:

Monday.com provides 200+ templates to streamline your business processes. With these pre-build boards (templates), you can quickly get a quick start on your customer relationship management journey with Monday.com.

For instance, if you need a CRM for the healthcare industry, you can choose a template from its vast library and customize every aspect of the template as you prefer!

Why Would Pipedrive be a Good Choice over Monday.com CRM?

Intuitive sales pipeline dashboard:

Like Pipedrive, Monday.com CRM offers a board to manage your sales process, but Pipedrive’s deal stage dashboard gives you a much more intuitive overview of your customer data and where each deal stands.

Affordable Pricing:

Compared to Monday.com CRM, Pipedrive offers more affordable pricing plans, especially for small businesses.

Its basic plan starts at $9.90 per month per user and offers analytical reports, workhooks, and sales assistance for insights, which Monday CRM does not offer in its primary plan of $10 per month per user.

Verdict:

If you are looking for a comprehensive CRM tool focused on team collaboration, Monday.com CRM is an excellent choice.

However, if you primarily focus on enhancing your sales processes and need a more affordable option, Pipedrive may be a better fit for your business.